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Zinc has been serving the Texas for two decades, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Can Be Done to Avoid Network Bottlenecks?

What Can Be Done to Avoid Network Bottlenecks?

Your network is your business’ nervous system, enabling all of your operations. At least, that’s what it’s supposed to do. Unfortunately, network bottlenecks—the lack of available bandwidth limiting the capacity for data to move about—can put a stop to this. Let’s talk about a few ways to avoid such a bottleneck.

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Internet Connectivity and Routers, Explained

Internet Connectivity and Routers, Explained

Your business might depend on its Wi-Fi, but do you know what the difference between the various Internet channels mean for your connection? You might be in the process of upgrading your router, or maybe you just have questions about what the difference between a “dual band” router is. Let’s discuss routers with today’s blog.

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3 Network Cable Best Practices

3 Network Cable Best Practices

Not every piece of technology works best on your business’ wireless network. For those components, having an idea of how to best attach your network resources via cables is important. This week, we give you three best practices our technicians use to efficiently and effectively connect those components to your network via wires. 

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How to Create a Shared Network by Mapping Network Drives

How to Create a Shared Network by Mapping Network Drives

A shared network is not a new concept in the business world. These shared networks give all computers connected to them access to a centralized file and drive infrastructure where documents can be accessed. Your IT department has likely already set one of these up for your organization, but we thought a short guide on how to map a network on your personal device might be helpful.

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Help Fix Internet Inequality by Installing the FCC’s New App

Help Fix Internet Inequality by Installing the FCC’s New App

With the transition of broadband Internet from a helpful convenience to a prescient need for modern life and business, it is staggering to consider that access to this resource is not equally distributed. While the U.S. Federal Communications Commission intends to change this, they need data to help them gauge the true scope of the problem. To do so, the FCC is pulling out an application that they first released years ago: FCC Speed Test.

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What 2021 Should Hold for 5G

What 2021 Should Hold for 5G

2020 was a big year for the wireless industry. The start of 5G, while hotly anticipated, was kind of a flop outside of some select places. Today, we thought we would discuss the changes and considerations that the telecoms are going to have to confront in 2021.

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Understanding VPN and How One Helps Your Business

Understanding VPN and How One Helps Your Business

With remote work remaining a popular option embraced by many businesses nowadays, it is more important than ever that security is prioritized amongst the employees now operating outside of the office. One facet of doing so is to implement a virtual private network, or a VPN. Let’s go over what a VPN is, and how it works to protect your business’ data.

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The Relative Benefits of Wired and Wireless Connections

The Relative Benefits of Wired and Wireless Connections

In the not-all-that-distant past, connectivity required an actual, physical connection between two endpoints. As a result, a wired connection was the only option for businesses to access online materials and resources. This leaves businesses with a choice to make: is a wired connection better for my operations, or should I implement wireless connectivity?

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How to Improve the Range of Your Wireless Network

How to Improve the Range of Your Wireless Network

Wireless is one of the most popular utilities to have in the office. However, if not implemented thoughtfully, it can cause frustration and holdups to your processes. Therefore, it is important to understand what causes challenges for your Wi-Fi, and how to resolve or work around these challenges. Let’s discuss where these challenges come from, and how to fix them.

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What to Look For in Your Business’ Wi-Fi Router

What to Look For in Your Business’ Wi-Fi Router

Your business depends quite a bit on its wireless connectivity, which means that your choice of router is an important consideration. Let’s review some of the key points that you need to remember as you select the router that best fits your needs.

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How 5G is Being Overhyped

How 5G is Being Overhyped

More and more is being said about the impending shift from fourth-generation wireless to fifth-generation, and how impactful this shift will be. The only problem is, a lot of what is being said is conflated hyperbole - exaggerated and overhyped.

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Tip of the Week: Improving Your Wireless Network

Tip of the Week: Improving Your Wireless Network

A company’s wireless network is a big part of what they do. Not only does it provide the freedom for people to move around, it also spurs on collaboration, enhances coordination, and provides more availability for people to be productive. Problems abound with many organizations’ Wi-Fi strategy, however. If your business doesn't take proactive measures to properly manage your wireless connections, they may not be as effective or secure as you need them to be. Today, we’ll give you a few tips to make your wireless platform strong and resilient.

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How Managed IT Depends on Remote Monitoring and Management

How Managed IT Depends on Remote Monitoring and Management

Let’s face facts - you went into business to serve a need that you saw the market lacking. What you didn’t do is go into business to repeatedly have to shift your focus and fix whatever was going wrong with the technology you require to serve that need effectively. Many businesses are in the same boat, which is why managed service providers like us offer remote monitoring and management services.

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Comparing Physical and Virtual Servers

Comparing Physical and Virtual Servers

Every IT infrastructure needs a server to ensure that information is spread properly throughout the network. However, while servers were once tied to the business’ location, now they are also able to be virtualized in a cloud solution. This brings forth the question: which is better for your business’ needs? Let’s determine that by comparing and contrasting these two server options.

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Tip of the Week: How to Manage Your Network Profiles

Tip of the Week: How to Manage Your Network Profiles

Your Windows computer has all kinds of different settings that let it connect to different networks. While this might not seem like major difference, it could have a drastic effect on your organization’s cybersecurity. This week’s tip is dedicated to helping you make sure that your network profile is as secure as possible.

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Intro to Your Tech: Protocol

Intro to Your Tech: Protocol

Hypertext Transfer Protocol Secure. Transmission Control Protocol/Internet Protocol. File Transfer Protocol. Internet Message Access Protocol. Post Office Protocol. While it may not be outwardly apparent, we certainly rely on quite a few protocols in order to use our computers and more directly, the Internet, as we do. Today, we’ll introduce you to what a protocol actually is.

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