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Zinc has been serving the Texas for two decades, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Zinc has been serving the Texas area since 2017, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Look Out for Scams This Tax Season

Look Out for Scams This Tax Season

Tax season is coming, at least in the United States, and while it’s not the most exciting time of the year, it’s important nonetheless. Hackers know this, too, so you might get some unsolicited text messages or emails claiming to be the Internal Revenue Service. Today, we want to highlight the importance of awareness this tax season, and what you should anticipate over the next couple of months.

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How to Effectively Use Mobile Devices with Your Business

How to Effectively Use Mobile Devices with Your Business

How much does your business depend on its mobile technology? More likely than not, you have smartphones implemented on your network in some capacity, whether it’s for productivity or security. That said, you need to have a strategy in place to manage and maintain them, which is where mobile device management comes in.

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There Are Plenty of Truly Erroneous Controversies

There Are Plenty of Truly Erroneous Controversies

Social media is addictive, this much is true. For the people who never have taken the leap and put themselves out there, it is often maddening to see people jump from outrage about one issue to another issue without any real resolution. This week, we will discuss the neverending stream of controversy that is brought on by social media and some things you can do to keep it from being a problem for you.

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Zero-Days of Our Lives, Episode 1: Spoofing

Zero-Days of Our Lives, Episode 1: Spoofing

While we may be IT professionals and—as such—take security extremely seriously, it can occasionally help to discuss business cybersecurity with a different approach… such as a daytime soap opera. What follows is one of these occasions.

Welcome to Oak Falls, a cozy little coastal hamlet shielded by the trees that give it its name. Unfortunately, these trees do little to protect the residents from the cyberthreats that loom over us all. Like bytes through the Internet, these are the Zero-Days of Our Lives.

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How Does Communication Unification Work?

How Does Communication Unification Work?

Good communication is key for any business. Today, there are tons of ways companies stay connected: phone calls, emails, messaging apps, and video meetings. While all these tools can be helpful, they can also get confusing if not managed properly. Let’s break down the basics of business communication so it’s easy to understand.

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We’re Bold Enough to Make These 3 IT-Related Promises to Your Business

We’re Bold Enough to Make These 3 IT-Related Promises to Your Business

You know what they say: “Don’t make a promise that you can’t keep.” Making promises to your clients and customers can be a sticky business, and we all know that IT can be a bit unpredictable, making promises difficult to manage. Still, we’re confident that we can promise the following three guarantees for your business.

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Windows Offers Lots of Accessibility Functions and Shortcuts

Windows Offers Lots of Accessibility Functions and Shortcuts

Accessibility is a crucial but often underappreciated aspect of modern life… particularly in the workplace and the technology enabling any work that needs to be done. Fortunately, the Windows OS has quite a few features intended to boost its accessibility baked in.

Let’s review some of them so you know what’s available to you.

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The Alarming Reality of Cyberterrorism

The Alarming Reality of Cyberterrorism

Following the heinous attacks that caused the Twin Towers to fall in New York on September 11, 2001, you heard about terrorism every single day for years. The “War on Terror” waged for over a decade toppled multiple governments and set a precedent that terrorists will be relentlessly pursued. While there have been a few massive terrorist events that have shocked the world in the subsequent years after 9/11, cyberspace has become one of the biggest battlegrounds. Today, we’ll briefly discuss the rise of cyberterrorism.

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The State of Social Media in 2025

The State of Social Media in 2025

Unless you’ve been living completely off the grid, you’ve probably heard of Facebook, Twitter (now X), and Instagram. Most people are on at least one of these platforms—or maybe they’re on TikTok, YouTube, or LinkedIn. Businesses have also relied on these platforms for marketing. But even though these companies are worth billions, people are starting to question whether these platforms can keep going as they are. In this blog, we’ll break down some of the problems with today’s biggest social media platforms and why alternatives might be the future.

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Need a Phishing Primer? We’ve Got Just the Thing

Need a Phishing Primer? We’ve Got Just the Thing

Phishing attacks are the most common security risk your business faces, and if you’re not careful, you (or your employees) could fall victim to them with ease. All it takes is clicking on the wrong link or downloading the wrong file, and boom, your business is dealing with a full-blown security breach. To prevent this, we want to cover some of the major signs you’re dealing with a phishing message and what you can do about it.

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Reducing the Risk of Tech Sprawl

Reducing the Risk of Tech Sprawl

Software does plenty for your business, so it is inevitable that you are going to need to make plans to get applications that can best help it run. Acquiring software used in mission-critical tasks can be tough because there are similar products with slightly different integrations and slightly different features that could determine the effectiveness and ROI it will have for your business. Let’s take a look at how to get the right, and right amount, of software and how having too much technology can be a drain on your business.

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Are You Doing Everything You Can to Safely Replace Your Hardware?

Are You Doing Everything You Can to Safely Replace Your Hardware?

Have you just purchased a new computer? That’s awesome! But what about your old one? You can’t just toss it in the trash—there’s a safe way to handle it to protect your personal info and help the environment. Let’s go over what you need to do.

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The Tech Landscape is Likely Going to Be a Mess This Year

The Tech Landscape is Likely Going to Be a Mess This Year

While we hate to be the bearers of bad news, it would be irresponsible of us not to address the fact that 2025 is shaping up to be a challenging year where business technology is concerned.

Let’s go over a few predictions being shared about the industry, and how these situations can be addressed.

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Making Sense of the IoT

Making Sense of the IoT

The Internet of Things, or IoT, refers to the countless devices connected to the internet today. These include everything from smartwatches to connected thermostats. For businesses, figuring out how to use IoT effectively can feel overwhelming. Not only do you have to think about the new possibilities these devices bring, but you also need to take their security seriously—especially since many IoT devices have little to no built-in protection. Let’s take a look at why IoT matters and how you can use it to be an effective tool for your business.

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How Prioritization Can Make All the Difference in Personal Productivity

How Prioritization Can Make All the Difference in Personal Productivity

Supercharging your productivity is all about making small, deliberate changes that create lasting impacts. Unfortunately, there is no roadmap to follow, so you will have to figure it out for yourself. In today’s blog, we talk about prioritization, time management, and focus and how they each work to help you get more done.

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Do You Feel at Home in Your Server Room?

Do You Feel at Home in Your Server Room?

If your business has a server room—or maybe just a small, stuffy closet with some machines in it—you might wonder if you’re taking care of it properly. Servers need constant care to work their best, and if you’re unsure how to manage them, it’s smart to get help from a managed IT company. This way, your servers are in good hands, and you get the most out of them.

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How to Get Your Passwords in Order, and Keep It That Way [Part 5 of 5]

How to Get Your Passwords in Order, and Keep It That Way [Part 5 of 5]

This is the final part in our 5-part series. You are on the last leg of the journey, and just a few steps away from drastically improving your overall cybersecurity. We wanted to thank you in advance for going through these steps, and if you are finding this article for the first time, be sure to click on #Password Guide at the bottom of this page to see all of the other posts in the series.

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How to Get Your Passwords in Order, and Keep It That Way [Part 4 of 5]

How to Get Your Passwords in Order, and Keep It That Way [Part 4 of 5]

This is part 4 of our 5-part series on getting your digital life in order! So far, we’ve discussed the importance of using strong, unique passwords for all of your online accounts, how to establish a primary email address so all of your accounts are tied to a single inbox, how to set up MFA to secure that email and your other accounts, and finally, we’re going to discuss setting up a password manager and going through the process of logging all of your accounts into that password manager.

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How to Get Your Passwords in Order, and Keep It That Way [Part 3 of 5]

How to Get Your Passwords in Order, and Keep It That Way [Part 3 of 5]

In the last two parts, we walked you through the importance of strong, unique passwords, as well as establishing a primary email address that you will use for controlling and managing your accounts. Having everything in one secure place can make things a whole lot easier. Now we’re going to cover setting up Multi-Factor Authentication to add an extra layer of security to your primary email and your other accounts.

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How to Get Your Passwords in Order, and Keep It That Way [Part 2 of 5]

How to Get Your Passwords in Order, and Keep It That Way [Part 2 of 5]

Previously, we covered why it’s important to protect your online accounts and why it’s critical that you use strong passwords. We also provided some good tips for creating unique, strong passwords that are easier to remember. You’ll be using that method to create a couple of strong passwords, but ultimately, you’ll be using a password manager by the time you are done with this 5-part guide.

In this part, we’re going to do some housekeeping to make sure that all of your important online accounts are tied to a single email address, and we’re going to walk you through steps to secure that email account.

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