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Zinc has been serving the Texas for two decades, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Zinc has been serving the Texas area since 2017, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Use Google Lens with Anything in Google Chrome

Tip of the Week: Use Google Lens with Anything in Google Chrome

If you’ve ever used Google Lens on a mobile device, you know it’s a pretty impressive little tool for contextual searches. However, you can also use these capabilities in the Chrome browser., searching for anything visible in the browser—from text to images, even one captured from a video.

Let’s go over how.

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How to Ensure Secure and Organized File Sharing Capabilities

How to Ensure Secure and Organized File Sharing Capabilities

Modern businesses lean heavily on collaboration, and without efficient and reliable file sharing, that strategy goes out the window. It’s important that you know how to build and maintain solid file sharing practices and get the technology you need to make that possible. In today’s blog, we will give you four tips on how to build an efficient and secure file-sharing platform that can take your business a long way.

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Let’s Talk About the “Compressed” 4-Day Workweek

Let’s Talk About the “Compressed” 4-Day Workweek

The concept of a four-day-long workweek is one of the latest trends that businesses of all shapes and sizes are pondering. It has been touted to have significant benefits for both their operations and the employees who carry them out. However, is the “compressed” workweek the route your business should go?

Well, as is so often the answer, that depends. Let’s examine the concept of a compressed workweek and its application more closely.

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Three Ways to Effectively Reduce Operational Troubles

Three Ways to Effectively Reduce Operational Troubles

Small businesses often face a range of technology-related challenges that can disrupt the efficiency of their business. Being able to understand the common issues—such as network connectivity problems, outdated technology, or cybersecurity—is the first step toward keeping business running smoothly. By identifying these recurring problems, businesses can anticipate potential disruptions and prepare strategies to reduce their risk.

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6 Essential Tools for Your Business’ Protection

6 Essential Tools for Your Business’ Protection

Cybersecurity tops the list for any business’ needs, particularly when one considers just how many threats are out there today. This makes it essential that today’s businesses (yours included) put an assortment of cybersecurity tools and protections in place.

We’ve assembled a list of the ones we recommend.

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IT and Security Need to Be on the Same Page

IT and Security Need to Be on the Same Page

By now, you know that every business needs to prioritize its entire security footprint, including technology. The security technology used in businesses today has a huge effect on the overall security of an organization. This means that you have to have a coordinated effort that allows your security initiatives to consider your business’ IT. In today’s blog, we’ll show you how effective organizations consolidate their security using IT.

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The Challenges of Healthcare IT in a Technologically Advanced World

The Challenges of Healthcare IT in a Technologically Advanced World

Technology continues to play a major role in healthcare, especially as it has become more prominent. Through technology, the healthcare industry has been able to stabilize costs, improve access, and personalize care delivery—challenging concepts in years past. That said, these innovations come at the cost of potential issues with data privacy… issues that become more prominent as technology becomes even more advanced.

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Make Complex, Unique Passwords You Can Actually Remember By Using Passphrases

Make Complex, Unique Passwords You Can Actually Remember By Using Passphrases

Strong passwords are extremely important these days. Cybercriminals only need low-end hardware to crack millions of passwords at once, so it's critical to use random, complex strings of characters.

The bigger problem most users have is using unique passwords for each and every account. Any account is liable to be compromised at any given time, and you might not even know about it. If your password is compromised, the bad guys can use it to access all of your other accounts.

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If You Aren’t Protecting Your Data, You’re Making a Mistake

If You Aren’t Protecting Your Data, You’re Making a Mistake

Modern companies (yours included) should never function without strong cybersecurity measures. This is a stance we will stress at every chance. 

Let's delve into the importance of security and the steps you should implement to protect your business.

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3 Simple Ways to Improve Your Business’ Risk Prevention Strategies

3 Simple Ways to Improve Your Business’ Risk Prevention Strategies

Today’s businesses have to deal with many risk factors, especially cybersecurity and its many related concerns. At this year’s Cybsafe Impact 2024 USA conference, intended to share human risk management insights, a very accomplished panel of experts shared various thoughts.

Let’s explore some of the topics this panel spoke on.

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These Passwords Will Put Your Business at Risk

These Passwords Will Put Your Business at Risk

No one actually likes to talk about password security, but it’s incredibly important to the ongoing security of your business. If you or any of your employees are using any of these commonly used passwords, then read on; you’re someone who desperately needs to reconsider their password policies.

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Three Lessons You Should Take Away from the Massive CrowdStrike Outage

Three Lessons You Should Take Away from the Massive CrowdStrike Outage

Even if it didn’t directly affect you, you have probably heard about the Crowdsrike outage that caused critical errors in a lot of Microsoft-run systems. Due to the sheer volume of companies and organizations that are using Windows, this error caused an unprecedented amount of computers to crash and took down over 8.5 million systems for extended periods and cost some of the most successful businesses billions of dollars. It was also noteworthy for affecting air travel, causing 3,000 flights to be canceled and wreaking havoc on people’s travel plans. As the largest outage in world history, it made a lot of people realize that the technology that we all depend on for our livelihoods isn’t infallible. Today, let's take a look at some of the things we should take away from the CrowdStrike outage.

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Tip of the Week: Use Your Smartphone to Enhance Your Productivity

Tip of the Week: Use Your Smartphone to Enhance Your Productivity

Imagine leaving the house without your smartphone. What a tragedy that must be for some people. Today, we want to highlight some of the many tools you can utilize to make your smartphone experience more enjoyable and productive.

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Why You Need to Have Compliant IT, Regardless of Your Industry

Why You Need to Have Compliant IT, Regardless of Your Industry

Whether or not most of your business understands why they must remain compliant to various rules and regulations, it is crucial that your entire team does so. Let’s look at what contributes to your compliance as a way to conceptualize just how important it is to maintain.

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Six Types of Management Software You Should Know

Six Types of Management Software You Should Know

Effective management is crucial for success. One way to achieve this is by using management software. With so many options available, however, how do you choose the right one? This article explores the different types of management software to help you make an informed decision.

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You Want These 4 Technologies for Your SMB’s Marketing Efforts

You Want These 4 Technologies for Your SMB’s Marketing Efforts

Have you noticed the profound impact modern technology has on your business? Do you want to leverage it to your advantage? If you want to surpass your competition, then you’ll need every advantage out there. Let’s look at some of the technologies that your business can implement to give itself a leg up through marketing efforts.

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The Story Behind CrowdStrike’s “Largest IT Outage of All Time”

The Story Behind CrowdStrike’s “Largest IT Outage of All Time”

On Friday, July 18th, a global update—codenamed “Falcon”—to cybersecurity company CrowdStrike’s software triggered events that brought major infrastructures and societal needs to their knees… despite affecting less than one percent of all Windows systems.

Now that about one and a half weeks have passed, let’s check in and see what happened, both leading up to this event and in the days since.

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Want to Add the Best of the Best IT Professionals to Your Team?

Want to Add the Best of the Best IT Professionals to Your Team?

Today’s businesses need to have access to IT expertise. It is not a stretch to say this in our highly tech-reliant modern society, as business technology has become a legitimate advantage for organizations of any size to utilize against their competition. However, how confidently do you know what to look for in a job candidate?

Let’s go over the expertise—in both hard and soft skills—that you want any IT professional you depend on to have.

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Intro to Your Tech: Wi-Fi Calling

Intro to Your Tech: Wi-Fi Calling

Smartphones are pretty ubiquitous nowadays, and they come packed with more features than most people know about, let alone understand. For instance, Wi-Fi calling… what is it, and what does it do to help you communicate?

Let’s get into it.

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Disaster Recovery is a Crucial Part of Business Continuity

Disaster Recovery is a Crucial Part of Business Continuity

Without technology, your business cannot run the way it needs to. If a disaster strikes, there is no telling how much it could affect operations. For example, a hurricane or a cyberattack could disrupt operations to the point where your business cannot function the way it needs to. Today, we want to highlight some of the ways that a disaster recovery system can help you overcome these hurdles.

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