Zinc Blog

The cloud has made quite a splash, even in our everyday lives. Think about it: how else would all those streaming services work, if it wasn’t for the cloud? Entertainment at our fingertips aside, we’re big fans of cloud services for business purposes, and there are a few very good reasons for that.

Six, to be specific.

Password management is always a sticking point for businesses (and even individuals), but it doesn’t have to be as hard as you make it. With the increased risk of cybersecurity attacks and advanced threats, you cannot rely on one singular password as you may have once done. Instead, you need complex passwords housed in a password manager that makes remembering your passwords significantly easier.

Losing your phone can be a distressing experience. Not only does it leave you disconnected from the digital world for the time being, but it also poses significant security risks for you and your organization if you use it for work. Taking a few steps can help you reduce the damage and even help you retrieve your lost device. Here's what to do after you've lost your phone.

Digital waste encompasses all the unnecessary data cluttering our storage systems until we decide to address it. This includes redundant files, outdated emails and chats, and forgotten photos gathering digital dust. While dismissing digital waste as a mere inconvenience is tempting, its implications are unfortunately significant.

Personally identifiable information—or PII—is critically important data for individuals and businesses, not only because operations rely on many of these data points but there are also significant circumstances for losing it. Of course, to properly protect PII, you need to know what the umbrella term of PII includes.

The idea of a four-day workweek—where the common 40-hour week is shortened to 32 with no reduction of benefits or take-home pay—is becoming increasingly popular, boasting improved efficiency and heightened levels of employee satisfaction.

Naturally, as an IT provider, we’re intrigued by the idea of using technology to get the most out of this abbreviated time in the office.

Technology is usually at the forefront of any major shift in a business’ operations to at least some degree. One interesting technology that has emerged in certain workplaces is augmented reality, or AR for short. Today, we’re considering specific instances where a business can implement AR to surprising benefits.

When we call ourselves a managed service provider (MSP), it still isn’t common knowledge what we mean by that. Perhaps the simplest way to describe our role is to call us an outsourced IT support provider, but even this definition falls short of the value we can offer. To remedy this, we wanted to review what one of our clients expects (and rightly so) to receive from a partnership with us.

Prioritizing cybersecurity is mandatory for all business owners, but many don’t know where to start. As a result, many businesses deal with cybersecurity issues that can put them behind and even ruin a good thing. In today’s blog, we provide a guide that explains the basics of cybersecurity for anyone to follow.

Artificial intelligence has become one of the most talked-about technologies throughout every sector of society. It’s being widely used in business, education, and civic life. We want to focus on the latter element and discuss how the U.S. Department of Homeland Security is using AI to improve its ability to keep Americans safe. 

For any organization that depends on its wireless network, your router is a critical piece of hardware that does more than you may realize. From broadcasting wireless Internet signals to protecting your network from harm, knowing exactly what to do with your router is good knowledge to have. Today, we’ll go through some of the things you should know about your router that will allow you to improve your organization's Wi-Fi significantly.

The modern business landscape is fueled, in large part, by something we refer to as professional services. This typically includes any business model with trained professionals at the center of the business. In today’s economy, this can include tradesmen, but typically, it means consultants, lawyers, agents, and other professionals essential to moving business forward. Today, we thought we would briefly go into some of the technologies that professional services depend on. 

When you run a business, it’s often hard to know what to do. There are several strategies that you could potentially implement for every single part of your business. When things go right, you look like a genius; when things go horribly wrong, you can look like a fool. In this blog, we plan on outlining some things that every business owner should do to improve their business.

There are plenty of reasons why you might have employees working while out and about on travel, whether it’s for conferences, professional development sessions, or otherwise. Traveling with technology can be stressful and dangerous, though, particularly if you aren’t taking preventative measures. Today, we want to discuss what you can do to keep your entire team’s technology safe while they are traveling.

Getting your organization’s file-sharing policies and procedures right can make the difference between efficient, collaborative operations and inefficient and cost-wasting ones. This can get tricky, however. In today’s blog, we’ll go through some of the best practices your organization can implement to get the most out of its file sharing.

You would be hard-pressed to find anything more important to a company’s success than information technology. Today, we want to cover five of the most important tools modern businesses can use to improve operations and engage in commonly known and standardized best practices.

It’s hard to tell people that “we are under attack” all the time and actually mean it. There are a couple of reasons for this. First, the more you tell people they are under threats that don’t actually affect them, the more distrust or even disdain develops for the issuer of these revelations. Second, people will never actually understand that they are under threat until something happens that proves to them that they need to be more careful. 

The definition of sustainability, according to the United Nations, is “meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Originally coined in 1987, this definition has fueled businesses' efforts to work toward their own versions of sustainability, as per their service models. Let’s look at some ways you can make your own operations more sustainable.

With the threat landscape littered with companies that don’t take their IT security seriously, it's hardly surprising that many are embracing what's known as a zero-trust policy to fortify their security measures. What exactly does zero-trust entail, and why does it prove so formidable in thwarting potential risks for your enterprise? Let's delve into this topic in today's blog post.

One sure sign of a healthy business is that it is growing—possibly to the point that your office space seems less and less spacious. Time to move!

But not so fast: what about your IT infrastructure? Are you prepared to move it? How does one even begin to do that?