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Zinc has been serving the Texas for two decades, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Often-Used IoT Devices Can Help Improve Your Business Processes

Often-Used IoT Devices Can Help Improve Your Business Processes

Smart devices are all the rage in today’s consumer-based market. People love to get their hands on devices that can help them better track and manage their lives. There are two factors that play into how these devices can be brought into a professional work environment, though, and they are security and reliability.

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Small Businesses Should Explore These 3 IT Trends This Year

Small Businesses Should Explore These 3 IT Trends This Year

Technology has been a critical element to building a business since, well, there’s been business…and 2023 won’t be any different. With operational problems urging businesses to seek out the technology to resolve them, continued adoption of technology is imminent. Let’s consider three ways that technology should be used in the coming months.

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In-House or Remote, Automation Brings Value

In-House or Remote, Automation Brings Value

Automation, as a concept, is a clearly useful capability… whether an employee is working remotely or is located in the office for regular operations. Indeed, many businesses are now encouraging their team members to do both. Let’s review how a hybrid workplace can have a positive experience with automation in place… and why it's important, for security’s sake.

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AI Is an Impressive Technology, but How Can It Help Your Business?

AI Is an Impressive Technology, but How Can It Help Your Business?

Artificial intelligence used to be the work of science fiction, but nowadays it is seen as very real and a possibility for businesses of all types. There are benefits to artificial intelligence, but it could also create problems in the future. Let’s take a look at some of these advantages and disadvantages.

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Yes, There is Phishing-as-a-Service

Yes, There is Phishing-as-a-Service

Hackers and scammers are always trying to turn a profit on businesses just like yours, and you might be surprised by some of their ingenuity. One such way that some hackers choose to make a profit is by twisting the “as a service” business model into something that is particularly dangerous. Even Microsoft has gone on record and called out a particular group of Phishing-as-a-Service providers as a problem.

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Automation Presents Several Benefits (and Concerns) for Businesses and Employees Alike

Automation Presents Several Benefits (and Concerns) for Businesses and Employees Alike

With the advent of more advanced technology, many workers are understandably concerned about automation and the impact it could have on their jobs. Computers systems grow more advanced each and every year, leading to improvements in artificial intelligence that have unskilled workers in certain industries where automation is king. Let’s explore some of these concerns, including why some of them have merit while others may be a long way off yet.

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Tip of the Week: Communication Practices to Support Your Business

Tip of the Week: Communication Practices to Support Your Business

Nowadays, there is little more important to a business than communication, especially when it comes to keeping your clients and customers in the loop. Even in the best of times, this kind of communication is critical. Let’s review a few communication best practices that you and your team should always keep in mind for this week’s tip.

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Today’s Technology Trends for SMBs

Today’s Technology Trends for SMBs

Most companies lean pretty heavily on their technology. They typically invest in tried-and-true technology solutions to cover their operational problems, while trying to find innovative tools that return higher yields on their investments. For 2020, there are a few trends most SMBs are going to want to take head on. They include:

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Checking In On the Future of Medical Technology

Checking In On the Future of Medical Technology

One of the most important parts of the medical field is maintaining efficiency and data access for both its patients and medical professionals. It’s not a surprise that the best way to achieve this is through medical technology solutions--a specialized field of IT solutions that is showing incredible growth, particularly in recent years. We’ll go over a couple of predictions we have concerning the future of medical IT, including how the field will grow and what methods will be adopted.

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